Fix an installed Android app that isn't working - Google Play Help

If an app installed on your Android device is crashing, or won't open, respond or work properly, Tip: If the app that isn't working is an Instant App, try these troubleshooting steps instead. Step 1: Restart & update Clear the app's data (If you don't see Uninstall, the app is likely a system app that you can't uninstall.)..

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Troubleshoot:

  • Make sure the Caps Lock is off.
  • Make sure that you have an active and reliable internet connection. Sometimes Internet connections cause unexpected errors such as timeouts or packet loss.
  • Ensure that you typed your details correctly means if some of the letters are in the capital or symbol then please enter all that very carefully. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.
  • Make sure your CAPS LOCK is off.
  • If you still cannot access the site, you can clear your cache and cookies of your browser or use the Incognito mode of the browser. If you don’t know how to do that, then take the help of Google.
  • If you are using any VPN then turn off any Virtual Private Network (VPN). Some sites will block specific countries or place IP addresses.
  • If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.
  • If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can

FAQ

I forgot my Fix an installed Android app that isn't working - Google Play Help password. How do I obtain it?
Ans: First Go to Fix an installed Android app that isn't working - Google Play Help login page and then click on forgot password link. Enter your username or mail id to get the password reset link.

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